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Goodbye Bell

Dear Bell, I’ve been debating parting ways with your service for a while now, as is evidence by my last blog post. I decided to call and ask you straight up. What are you willing to do to keep me as a customer? I called. Contact #1 (10:28am): I spoke with a support agent in the billing department. This woman was nice and polite, and said that there was nothing she could do for me, but transfer me to the Loyalty Department. I was okay with this, and sat on hold for half an hour as I waited for my call to be transferred. Eventually I put through to the… Read More »Goodbye Bell